Privacy Policy

This domain name “https://www.secureout.com/” (“Website”) is owned Synctric Technology Private Limited, a private limited company incorporated and registered under the Companies Act, 1956, having its office at [Nippon Q1 Mall Ernakulam Kochi] (hereinafter referred to as (“SecureOut”). The Website is an online portal and SecureOut places its highest value on your trust and puts top priority on protecting your Personal Information. This Privacy Policy (“Policy”) explains how SecureOut will collect, use, share and process Personal Information (as defined herein) in relation to the services providedon the Website.

For the purpose of this Privacy Policy, wherever the context so requires "You" or "User" shall mean any natural or legal person who is using the Website by providing relevant registration data while registering on the Website as registered user, using the computer systems or can also refer to an unregistered User. Company allows the User to surf the Website or making purchases without registering on the Website. The term "We", "Us", "Our", “Company” shall mean “SecureOut”.

This Policy is being framed in view of the Digital Personal Data Protection Act 2023, readin conjunction with the Information Technology Act, 2000 read with Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.

By accepting this Policy, you understand and agree to the collection, use, sharing and processing of Personal Information. If you provide SecureOut with Personal Information about someone else, you confirm that they are aware that you have provided their information and that they consent to SecureOut’s use of their information according to this Policy. This Policy applies to all the current and former visitors, users and others who access this Website.

Scope

This Policy is an electronic record in the form of an electronic contract formed under the applicable law. This Policy does not require any physical, electronic or digital signature.

By accessing or using the Website or otherwise giving us your information, you undertake that you have the capacity to enter into a legally binding contract vide this Policy, which constitutes a legally binding document between you and SecureOut under the applicable law, in particular, the Indian Contract Act, 1872.

By accessing or using the Website or otherwise giving us your information, you undertake that you have the capacity to enter into a legally binding contract vide this Policy, which constitutes a legally binding document between you and SecureOut under the applicable law, in particular, the Indian Contract Act, 1872.

SecureOut will collect and process your personal and third-party data carefully, only for the purposes described in this Policy and only to the extent necessary as defined herein and within the scope of the applicable legal regulations.

This Policy seeks to ensure that any personal information or third-party information handled by SecureOut is managed in a way that is ethical, compliant and adheres to best industry practices.

Please read the terms and conditions of this Policy carefully, before accessing or using this Website. By accessing or using the Website including its services, you agree to the terms of this Policy. If you are accepting this Policy on behalf of another person or company or other legal entity, you represent and warrant that you have full authority to bind such person, company or legal entity to these terms.

This Policy describes the types of information SecureOut collects, why and how SecureOut uses the information, with whom SecureOut shares it, and the choices you can make about SecureOut’s use of the information. SecureOut also describes the measures SecureOut takes to protect the security of the information and how you can contact SecureOut about its privacy practices.

This Policy describes SecureOut’s current data protection policies and practices and may be amended/updated from time to time. Any changes to this Policy will become effective upon posting of the revised Policy on the Website. It is recommended that you regularly check this Policy to apprise yourself of any updates. Your continued use of Website or provision of data or information there after will imply your unconditional acceptance of such updates to this Policy.

Effective Date:[17/02/2025]

SecureOut is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services, visit our website, or interact with us.

1.Information We Collect

You hereby acknowledge and agree that all Information (including any and all Sensitive Personal Data) is provided by you to SecureOut voluntarily, freely, expressly, specifically, unambiguously and unconditionally.

SecureOut may use cookies to monitor the Website usage including, without limitation, to provide useful features to simplify your experience when you return to the Website, like remembering your login id, Personal Information and third-party information and to deliver relevant content based on your preferences, usage patterns and location.

SecureOut may also collect Non-Personal Information based on your browsing activity and in relation to your use or access to the Website like your browser type, your Internet Protocol (IP) address, your Operating System, your prior search results etc., which may or may not be publicly accessible.

Information collected by SecureOut from a particular browser or device may be used with another computer or device that is linked to the browser or device on which such information was collected.

You may use the Website without providing SecureOut any Personal Information about yourself. However, you may not be able to access certain services of the Websites in case you choose to do so.

We may collect and process the following types of personal data:

2.Purpose and Legal Basis for Data Collection

We process your personal data for the following purposes, based on legitimate interest, contractual necessity, or consent

3.Data Sharing and Third-Party Disclosure

SecureOut maintains your Information in electronic form on its devices and on the equipment of SecureOut’s employees. The Information is made accessible to employees, agents or partners and third-parties only on a need-to-know basis

In the event that SecureOut is required to disclose your Personal Information to any other Data Fiduciary (as defined under Section 2 (i) of the Digital Personal Data Protection Act,2023) or use your Personal Information to make a decision that affects you to provide services that you have requested, SecureOut shall ensure that the Personal Information provided by you is complete and accurate. Notwithstanding the foregoing, you hereby undertake to indemnify and hold SecureOut harmless from any and all claims, demands,liabilities, losses, damages, costs, and expenses, including legal fees and expenses,arising out of or in connection with the disclosure of your Personal Information to anyother Data Fiduciary, as defined under Section 2 (i) of the Digital Personal Data ProtectionAct, 2023, or the utilization of your Personal Information to make decisions that have an impact on you for the purpose of providing services you have specifically requested. This indemnification encompasses any breach of your duty to ensure the completeness and accuracy of the Personal Information you furnish to SecureOut in such instances

We do not sell, lease, or disclose your personal data to unaffiliated third parties, exceptas outlined below:

4.Data Security

SecureOut employs advanced security measures, including encryption and secure data storage, to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no security system is entirely foolproof, and we cannot guarantee absolute security.

5.Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. For example, user feedback may be retained to maintainthe integrity of our review system, while transaction data may be kept for accounting purposes.

6.Your Data Protection Rights

Control Over Your Personal Information

You have the right to withdraw your consent at any point, provided such withdrawal of the consent is intimated to SecureOut in writing through an email to the Consent Manager at [[email protected]] requesting the same. You have the right to correction, completion, updating and erasure of your Personal Information for the processing of which you had previously given consent. If you at any time wish to rectify or erase your Personal Information, you may write to SecureOut

Once you withdraw your consent to share the Personal Information collected by SecureOut, SecureOut shall have the option not to fulfill the purposes for which the said Personal Information was sought and SecureOut may restrict you from using the services on the Website and/or the Website itself.

If you wish to delete your account, and thereby discontinue using the services provided by SecureOut on the Website, you may do so at any time, in accordance with the provisions contained in the Terms of Use .

You have the right to nominate any other individual, who shall, in the event of your death or incapacity, exercise the rights bestowed on you.

You shall have the right to obtain from SecureOut, (in accordance with Section 11 of the Digital Personal Data Protection Act 2023) to whom you have previously given consent for the processing of your Personal Information, upon making a request the following information:

Rectification/Correction of Personal Information

You shall have the right to review your Personal Information and/or SPDI (as the case maybe) submitted by you on the Website and to modify or delete any Personal Information and/or SPDI (as the case may be), provided by you directly on the Website. You hereby understand that any such modification or deletion may affect your ability to use the Website. Further, it may affect SecureOut’s ability to provide its services to you.

SecureOut reserves the right to verify and authenticate your identity and your account Information and/or payment Information in order to ensure accurate delivery of services.Access to or correction, updating or deletion of your Personal Information and/or SPDI (asthe case may be) may be denied or limited by us if it would violate another person’srights and/or is not otherwise permitted by applicable law.

If you need to update or correct your Personal Information that SecureOut may have collected, you may send updates and corrections to SecureOut by contacting the Consent Manager at [[email protected]] appointed pursuant to Section 6(7) of the Digital Personal Data Protection Act, 2023, citing the reason for such rectification of Personal Information. SecureOut will take all reasonable efforts to incorporate the changes with in a reasonable period of time.

Your Duties

Pursuant to Section 15 of the Digital Personal Data Protection Act, you shall perform the following duties, namely:

Term of Storage of Personal Information

SecureOut shall store your Personal Information at least for a period of [10 Year] for theuse of the services or Website or for such period as may be required by law. These periods vary depending on the nature of the information, your voluntary and unambiguous consent to use your Personal Information and your interactions with SecureOut.

SecureOut shall, unless retention is necessary for compliance with any law, erase Personal withdrawing his/her consent or as soon as it is reasonable to assume that the specified purpose is no longer being served, whichever is earlier.

You agree that you will not submit any false information or any illegal or damaging content to the Website. SecureOut reserves the right to terminate access to or the abilityto interact with the Website in response to any concerns SecureOut may have aboutfalse, illegal, or damaging content, or for any other reason, in its sole discretion.

Cookies

To enhance your experience with the Website, many of the web pages use ‘cookies’ andpixel tags and clear gifts on certain pages of the Website. Cookies are text files SecureOut places in your computer's browser to store your preferences. Cookies, by themselves, do not tell SecureOut your e-mail address or other personally identifiable information unless you choose to provide this information to SecureOut by, for example,registering on the Website. They are designed to hold a marginal amount of data specificto a particular user and website and can be accessed either by the web server or theuser device. However, once you choose to furnish the Website with personally identifiable information, this information may be linked to the data stored in the cookie. SecureOut uses cookies to understand site usage and to improve the content and offerings on the Website. For example, SecureOut may use cookies to personalize your experience on the Website (e.g., to recognize you by name when you return to the Website), save your password in password-protected areas, and enable you to use shopping carts on the Website. SecureOut may also use cookies to offer you products, programs, or services.Cookies may be placed on the Website by third-parties as well, the use of which SecureOut does not control.

Session cookies are automatically deleted from your hard drive once a session ends, and most cookies are session cookies. In your browser permits, you may decline the cookies,however, if you decline the cookies, you may be unable to use certain features on the Website and you may be required to re-enter your password frequently. You may opt to leave the cookie turned on.

Protection of Information

SecureOut has taken adequate measures to protect the security of Information and to ensure that your choices for its intended use are honoured. SecureOut takes robust precautions to protect your data from loss, misuse, unauthorized access or disclosure,alteration, or destruction.

SecureOut considers the confidentiality and security of your information to be of ut most importance. It therefore uses industry standards, and physical, technical and administrative security measures to keep Information confidential and secure and SecureOut will not share your Information with third parties, except as otherwise provided in this Policy. Please be advised that, however, while SecureOut strives toprotect Information and privacy, SecureOut cannot guarantee or warranty its absolute security when Information is transmitted over the internet into the Website. SecureOut will annually evaluate this necessity considering your privacy and our relation while keeping the applicable legislation in mind.

Access to your online account on the Website is via. your email/username which is password protected and this helps to secure your account information. You are solely responsible for maintaining the security and confidentiality of your account, including passwords and the login credentials. To ensure safety of your Personal Information, youare advised against sharing your username and password with anyone. If you suspectany unauthorized use of your account, you must immediately notify SecureOut bysending an email to [[email protected]]. You shall be liable to indemnify SecureOut for any loss suffered by SecureOut due to such unauthorized use of your account.

For any loss or theft of Information, due to unauthorized access to your device through which you use the Website or other reasons solely attributable to you, SecureOut shall not be held liable or responsible under any circumstance whatsoever. Further, SecureOut shall not be responsible for any breach of security or for any actions of any third partiesor events that are beyond SecureOut’s reasonable control including but not limited toacts of government, computer hacking, unauthorised access to computer data andstorage device, computer crashes, breach of security and encryption, poor quality ofInternet service or telephone service of the user, etc.

Minor

SecureOut does not intend to attract anyone under the relevant age of consent to enter into binding legal contracts under the laws of their respective jurisdictions. SecureOut does not intentionally or knowingly collect Personal Information through the Website from anyone under that age. SecureOut encourages parents and guardians to be involved inthe online activities of minor to ensure that no Personal Information is collected from aminor without their prior consent. If you are using the Website on behalf of someone else,including but not limited to, on behalf of your minor child/children/employer, you represent and warrant that you are authorised by such person to accept this Policy ontheir behalf and to consent on behalf of such person to SecureOut’s use of such person’s Personal Information as described in this Policy.

Indemnity

To the maximum extent permitted by law, you agree to defend, indemnify and hold harmless SecureOut and our affiliates, and our respective officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities,costs and expenses (including but not limited to attorney's fees) arising from: (i) your use of, or inability to use, the Website; (ii) your User Submissions; (iii) your interaction with any Website user; (iv) The creation, uploading, sharing, or promotion of products or services, including any claims of intellectual property infringement, defamation, or violation of rights; or (v) Any breach of this Privacy Policy, including failure to deliver services as agreed upon, cancellation of bookings without notice or valid reason, or any violation of applicable laws or regulations. This indemnification obligation shall survivethe termination or suspension of the account and the use of the Website. (vi) any and allclaims in relation to any and all products/services that are promoted (by you or another User) on the Website.

Limitation of Liability

SecureOut is not responsible for any breach of security or for any actions or in actions of any third parties that receive your Personal Information.

SecureOut shall and will not be liable for (i) a loss including, but not limited to, loss of use, loss of good will, loss of data, if such loss is caused as by tort (including negligence),breach of contract or otherwise, if reasonably foreseeable, or (ii) damage caused byviruses or other technologically harmful material that may infect either SecureOut’s oryour computer equipment, computer programs, data or other proprietary material loss ofbusiness or anticipated savings, due to the Services provided by SecureOut.

To the fullest extent permissible by law, SecureOut shall not be liable for any direct,indirect, exemplary, special, consequential, or incidental damages of any kind, or for anyloss of data, revenue, profits or reputation, arising under this Privacy Policy or out of youruse of, or inability to use, the Website, even if SecureOut has been advised of the possibility of such damages or losses.

In no event shall the aggregate liability of SecureOut for any damages arising under these terms or out of your use of, or inability to use, the Website exceed the total amount of fees, if any, paid by you to SecureOut for using the Website during the one (1) month prior to such claim being raised.

Notwith standing anything contained in this Policy or elsewhere, SecureOut shall not be held responsible for any loss, damage or misuse of your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event.

As stated hereinabove, the term “Force Majeure Event” shall mean any event that is beyond the reasonable control of SecureOut and shall include, without limitation,sabotage, fire, flood, explosion, acts of god, civil commotion, strikes, lockouts or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, civil disturbances, unauthorised access to computer data and storage device,computer crashes, breach of security and encryption, pandemic or national/state lockdown due to any reason and any other similar events not within the control of SecureOut and which SecureOut is not able to overcome.

Opt-Out

You have the option to 'opt-out' of all SecureOut’s news letters and other general email marketing communications by way of links provided at the bottom of each mailer.SecureOut respects your privacy and in the event that you choose to not receive such mailers, it shall take all adequate steps to remove you from such lists. However, you will not be able to opt-out of receiving administrative messages, customer service responsesor other transactional communications

7.Purpose Limitation

SecureOut is committed to limiting data collection to specified, lawful purposes that are relevant to our services, such as scam detection, user feedback, and service improvement. Any further processing of your data will occur only with additional consentor where mandated by law.

8.Data Minimization and Retention

We adhere to the principles of data minimization and retention under applicable laws. We collect only the necessary personal data for fulfilling our services. Data is retained onlyas long as required by law, for business needs, or as stated in this policy, after which it will be securely deleted or anonymized.

9.User Rights

In compliance with privacy laws, you have the right to request access to, correction of,and deletion of your personal data. Requests to exercise these rights may be submitted to us at [email protected] We will take reasonable steps to verify your identity before processing such requests.

10.Disclosure for Lawful Purposes

SecureOut may disclose your personal data if required by law or to comply with legal processes, court orders, or requests from government authorities. This disclosure will belimited to what is strictly necessary to meet legal requirements or to protect our legal interests.

11.Data Security and Breach Notification

In line with applicable regulations, SecureOut follows "reasonable security practices and procedures" to protect your data against unauthorized access, alteration, or loss. In the unlikely event of a data breach affecting your personal information, we will notify you promptly, following applicable legal requirements.

In the event of any personal data breach, (as defined under Section 2 (u) of the Digital Personal Data Protection Act, 2023) SecureOut shall give you and the Data Protection Board of India as established by the Central Government under Section 18 of the Digital Personal Data Protection Act, 2023 intimation of such breach. You agree to indemnify SecureOut and hold it harmless from any liabilities, claims, losses, damages, expenses,or costs arising out of or related to any personal data breach (as defined under Section2 (u) of the Digital Personal Data Protection Act, 2023).

12.Use of Tracking Technologies (Cookies)

Our website may use cookies or similar tracking technologies to enhance userexperience. Non-essential cookies are used only with your consent. You can managecookie preferences through your browser settings or by contacting us for more options ondisabling tracking.

13.Redressal Mechanism

To address any grievances or concerns regarding data handling practices, SecureOut has appointed a Grievance Officer. You may reach out to the Grievance Officer using the contact details provided below, and we will endeavor to resolve your concerns in a timely manner.

14.Redressal Mechanism

We reserve the right to modify this Privacy Policy periodically. We will notify you of any significant changes by updating the policy on our website. Please review this policy regularly to stay informed about our data practices.

15.Contact Us

For questions or concerns regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at: